Refund Policy

Effective: July 26, 2026　Version 1.0

Purchases made through Apple, Lemon Squeezy or another store should normally be refunded through the original platform under its rules. For direct-site transactions, contact dragon.tyl@163.com.

Refunds are generally considered for duplicate, incorrect or unauthorized charges; paid access that was not activated and cannot be fixed; sustained service failure that materially prevents use; material mismatch between the offer and delivery; or where mandatory law requires a refund.

Please contact us within seven calendar days where possible. This is a service target and does not limit mandatory rights.

If digital benefits have already been activated and substantially generated, downloaded or consumed, we may provide a full refund, a proportional refund, extended access or a reasoned denial based on usage, fault, remaining term and applicable law. We do not use a blanket “no refunds” rule to remove non-waivable rights.

We normally respond within five business days. Approved refunds return to the original payment method; settlement commonly takes five to ten business days.